Tutorial

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• How to use Supremo on cloned machines?

  Supremo can be used on operating systems created from a Windows or macOS image, but it is important to take precautions to prevent cloned computers from sharing the...

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• How to manage Passwords in Supremo

  Supremo provides flexible options for managing passwords during your remote connections...

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• How to activate license on Supremo

  The acquisition of a Supremo license allows you to use the product for professional purposes for the number of months purchased and the number of PCs indicated at...

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• How to start a remote control session

  To connect from your PC to a remote PC, you need to start Supremo in both machines and have the ID and password of the remote PC automatically...

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• Automatic safe access for unattended control

  To access a remote PC at any time and without human intervention, you need to install automatic safe access for unattended control....

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• How to use Supremo features during a remote connection

  You can find all the useful features during a remote connection in the Supremo toolbar that you can access while you are connected to a distant PC....

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• How To Enable the Supremo Automatic Updates

  Enabling the automatic updates for your Supremo clients on Windows or macOS allows you to always use the latest version with all its features and improvements....

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• How to make full use of the potential of the Supremo Address Book

  You can save all your Supremo contacts in your personal online address book, integrated and synchronised with the Supremo Console, our IT Management console for Supremo and Uranium...

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• How Reports work

  Reports allow you to collect, view, filter and export information relating to remote control sessions performed using Supremo...

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• How to change and customise security settings

  Find out how to enable two-factor authentication (2FA), change password lengths, manage permitted IDs and enable connection authorisation request. Ensure complete protection for your support efforts....

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• File transfer

  During a remote control session, Supremo allows you to transfer files from the controller PC to the controlled PC and vice versa...

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• How to print remotely with Supremo

  Using Supremo you can print documents from remote computers directly to a local printer...

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• How to run Supremo as Administrator with a remote normal user

  Supremo can interact with UAC screens and start as an Administrator. This is a very useful feature if you are providing remote support and must perform operations that...

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• Supremo and Windows (Terminal Server/RDS/RDP)

  If you use machines with Windows Server, you can make Supremo interact with the Windows Remote Desktop and start two or more remote control sessions...

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• How to resize the screen during remote control sessions

  Supremo allows you to keep the connection windows consistent between screens of different sizes, resizing the screen in a few clicks during a remote connection...

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• How to use Supremo for Mac running on macOS 10.14 and superior

  The first time you start on macOS 10.14 and above, you must authorize Supremo to obtain complete control of the computer during a remote session, after saving/moving the...

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• How to change Supremo options using a command line

  The command line is a useful tool for automating the setting of certain Supremo parameters You can follow these simple steps to change the Supremo options....

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• How to use some features of Supremo via shortcut keys

  Supremo offers a wide range of features that allows you to connect and provide assistance quickly and easily to and from a variety of devices...

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• How to start a connection with Supremo using a link or URL

  Users can automatically open Supremo (version 4.8.5 or higher) and start a connection to a device via a link or URL on Windows and macOS...

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• Supremo with a customized logo

  Provide assistance to your customers with a personal touch. You can customize Supremo with your logo, change the color palette...

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