The Remote control not allowed message indicates that the access to the remote machine has been restricted to one or more Supremo IDs and you’re not authorized to control it. To get connected, you need to update the list of allowed IDs in Tools – Security of the remote PC.
The message “The remote PC you are connecting to is not available” indicates that the remote PC (for smart working,...
FAQ, ConfigurationThe Unable to connect to the Gateway message indicates that Supremo cannot communicate with any of the gateways. This can...
FAQ, ConfigurationIf you want Supremo to work correctly, it is necessary to allow outgoing traffic to TCP port 5938 and to...
FAQ, Configuration