1. Why am I getting the message "The remote PC you are connecting to is not available”?

The message “The remote PC you are connecting to is not available” indicates that the remote PC (for smart working, your work PC; for technical assistance, your client’s PC) cannot be reached for one of the following reasons…discover more

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2. Why do I get “Remote control not allowed”?

The Remote control not allowed message indicates that the access to the remote machine has been restricted to one or...
FAQ, Configuration
3. Why do I get “Unable to connect to the Gateway”?

The Unable to connect to the Gateway message indicates that Supremo cannot communicate with any of the gateways. This can...
FAQ, Configuration
4. What ports does Supremo use?

If you want Supremo to work correctly, it is necessary to allow outgoing traffic to TCP port 5938 and to...
FAQ, Configuration

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1. Why am I getting the message “The remote PC you are connecting to is not available”?

Read related articles

2. Why do I get “Remote control not allowed”?

3. Why do I get “Unable to connect to the Gateway”?

4. What ports does Supremo use?