Pricing and plans

Solo

John Smith is a professional photographer who needs remote access software to control his office PC from home (desktop) and occasionally from his laptop. Which plan should he subscribe to?

Although the Supremo Solo plan allows only 1 remote session at a time, John can use his activation code (which he receives when he subscribes to a plan) on an unlimited number of PCs. So he can use the code to activate both his home desktop PC and his laptop. He can then connect to his office PC from either PC, but never at the same time.

Business

ACME Ltd. has 3 technicians using 5 PCs in their lab to provide remote support to over 60 customers. Which plan should they buy?

With a Supremo Business plan, ACME Ltd. can use the same activation code for all 5 PCs in its lab. This allows the technicians to control up to 3 remote machines at the same time. In other words, all 3 technicians can connect to 1 remote machine at the same time (the machine can be the same for all 3), or 1 technician can control 3 remote machines at the same time from only one device, or other combinations can be activated, but only a maximum of 3 remote sessions at the same time.
If ACME needs 4 simultaneous remote sessions (also known as control), the company must purchase an additional connection.
This purchase can be made in connection with the subscription of the plan or at another time by accessing the reserved area of our website.

Professional

Our IT helpdesk team needs to easily handle support requests from clients, manage device health, and ensure secure access and maximum business continuity. Is the Supremo Professional plan right for us?

The Supremo Professional plan includes all mentioned regarding the simultaneous remote connections for the Business plan.

In addition, it is designed for IT teams like yours including features to:

1) Build a support team to streamline support workflows and manage support requests efficiently
2) Gain detailed information about the devices you manage, including hardware and software details, and receive custom notifications for performance or security problems. The RMM (Remote Monitoring and Management) feature also provides insights into device health, allowing you to proactively identify and address potential issues
3) Maintain control and security monitoring all incoming and outgoing remote connections for any device you manage
4) Remotely configure and deploy Supremo with specific settings, ensuring consistent configurations across your network
5) Control who uses your license and securely share access with your team members
6) Manage your support accounting and get useful reports for invoicing