The complete solution for Managed Service Providers (MSPs)

Advanced remote support and centralized monitoring to effectively manage your IT clients.

Managed Service Provider (MSP) smiling with headphones

Supremo is designed for Managed Service Providers who want to offer flawless and scalable IT support.

With its flexibility and many advanced features, such as remote monitoring, unlimited connection to endpoints, and detailed reporting, Supremo enables you to manage all your customers’ needs, improving the quality and speed of your service.

Why MSPs choose Supremo

Supremo stands out as the ultimate solution for managed service providers. By combining ease of use, unmatched flexibility, and powerful features, it simplifies the most complex IT operations.

Multiplatform and flexible

Supremo works on PC, Mac, iOS and Android, allowing you to connect to your clients’ devices wherever they are, with an intuitive interface optimized for each platform.

Unlimited connections and devices

You can manage unlimited connections from any device, even unattended, without having to predefine which machines are accessible. This freedom allows you to offer support at any time, overcoming the limitations of competitors.

Unattended assistance

Access devices even when the client is not present. This functionality is essential for ongoing maintenance and rapid support, improving the efficiency of your service.

Customisable

Make Supremo truly yours: customize the interface with your company’s logo and information for a professional experience tailored to each customer.

Streamline operations, boost profitability, and drive sustainable business growth

Streamline operations and drive growth

Supremo enables IT teams to scale operations without compromising quality. From automating deployments to managing support requests with ease, its customizable tools ensure MSPs can adapt to every challenge.

Efficiency and scalability for your team

Managing a successful IT team requires effective and intuitive tools to optimize every aspect of support. With Supremo, you can monitor gain complete control over the entire IT infrastructure thanks to:

automatic software installation on multiple devices through mass deployment (Mass Deploy)
support requests management with the Support Queue, ensuring that every customer gets the support they need without delay
detailed reports on the connections of your entire team, keeping you in control of productivity and effectiveness

Integrations and customisations tailored for MSPs

Supremo integrates seamlessly with your existing management software, allowing you to unify all your operations from a single platform. Thanks to APIs, you can integrate Supremo into remote monitoring software (RMM), Help Desk tools and other IT management software.

Not only that, with interface customization, you can ensure a uniform and branded experience for your customers, reinforcing your company’s professionalism.

RMM serving your entire IT infrastructure

The Supremo Console offers complete visibility and control to easily upgrade your IT management from reactive to proactive with a centralised solution. Monitor system activity in realtime and scale up to manage your customers’ workstations. With automated alerts, you get complete visibility into all your endpoints, keeping you ahead of the game and two steps ahead of potential issues.

Advanced security for hassle-free remote management

Security is a priority for every MSP. Supremo guarantees a high level of protection with powerful features.

Advanced encryption

Remote connections are protected with advanced security protocols (TLS 1.2), ensuring that all communications are completely secure.

Real-time monitoring

Monitor the health of your endpoints, check installed hardware and software, and resolve problems before they even arise.

Two-Factor Authentication

Protect each connection and your Address Book with an extra layer of security, preventing unauthorized access.

User authorization

Access allowed only with prior authorization, providing an additional layer of control.

Anti brute force

Ensure high-level protection against random external attacks for enhanced security of your worksations.

ID whitelist

Gain selective and granular control over which devices can access certain machines.

Email alerts

Get email notifications about unauthorized Address Book access attempts to stay informed of security risks.

Monitoring policies

Create custom monitoring policies for remote endpoints to track performance, identify issues, and enforce security measures.

Device health check

Receive personalized notifications by defining monitoring policies for your devices and setting health assessment parameters.

Patch Management

Streamline patch management across all your Windows devices and automate critical updates to secure systems and improve performance.

Learn how Supremo can improve your IT support

Supremo offers you the chance to try all its features with a free 21-day trial. Learn how you can increase efficiency, reduce costs and improve the quality of your service with our remote control software.

Request a free trial

Managed Service Provider (MSP) working with headphones